These Terms and Conditions apply to the GlucoPal app (hereinafter referred to as the “Application”), a mobile service provided by Not So Serious Ventures LLC (hereinafter referred to as the “Service Provider”). The Application is offered as a freemium service to users.
By downloading or using the Application, you agree to abide by the following terms. Please read these Terms and Conditions carefully to understand your rights and responsibilities when using the Application.
1. License and Usage
The Service Provider grants you a limited, non-exclusive, non-transferable, non-sublicensable license to download, install, and use the Application for personal, non-commercial use in compliance with these Terms. Unauthorized copying, modifying, or creating derivative works of the Application is strictly prohibited. All intellectual property rights related to the Application remain the property of the Service Provider.
2. Data and Privacy
The Application processes and stores data on your device to provide functionality, including medication tracking, dietary logging, and analytics. Data stored, transmitted or inputted through your device is handled according to the Privacy Policy (which is hereby incorporated by reference).
3. Security and Device Responsibility
You are responsible for maintaining the security of your device and access to the Application. Modifying your device’s operating system (e.g., jailbreaking) can compromise the Application’s functionality and security. The Service Provider disclaims responsibility for any issues resulting from unauthorized modifications to your device. You are fully and solely responsible for the security of your computer system and all activity in relation to the Application, even if such activities were not committed by you. Service Provider will not be liable for any losses or damage arising from unauthorized use and you agree to indemnify and hold Service Provider harmless for any improper or illegal use of the Application.
4. Internet Connectivity
Some features in the Application require an active internet connection. The Service Provider is not liable for any lack of functionality due to limited connectivity or data availability. Users are responsible for any charges incurred from their mobile service providers for data usage related to the Application.
5. Data Submitted via Application
By submitting data, content, or other materials (“User Data”) to the Application, you grant to Service Provider a royalty-free, fully-paid, irrevocable, perpetual, nonexclusive, worldwide, assignable and otherwise transferrable license, with the unrestricted and unlimited right to grant sublicenses, (a) to create derivative works based upon any User Data; and (b) to use, copy, display, publish, distribute or otherwise commercialize or exploit in any manner any User Data or derivative works based thereon. Service Provider has no obligation to compensate or credit you for User Data you provide, regardless of whether or how Service Provider may use or otherwise commercialize or exploit it.
6. Third-Party Terms
The Application uses third-party services for functionality and analytics. By using GlucoPal, you agree to the terms and conditions of:
The Service Provider is not liable for actions, information, or issues arising from the use of these third-party services.
7. Limitations of Liability
IN NO EVENT SHALL SERVICE PROVIDER OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, OR AGENTS BE LIABLE TO YOU FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE
8. No Warranty
Your access to and use of the Application is at your own risk. You understand and agree that the Application are provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing and to the maximum extent permitted by law, Service Provider DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. To the maximum extent permitted by law, Service Provider makes no warranty and disclaim all responsibility and liability for the completeness, accuracy, availability, timeliness, security, or reliability of the Application or any content thereon. Service Provider will not be responsible or liable for any harm to your computer system or mobile device, loss of data, or other harm that results from your access to or use of the Application. Service Provider makes no warranty that the Application will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from Service Provider or through our Application, will create any warranty not expressly made herein. THIS DISCLAIMER OF WARRANTIES APPLIES TO YOU TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
9. Not Medical Advice, Diagnosis, or Treatment.
Any information described in or service provided through the Application is for informational purposes only, does not constitute medical advice, does not create a healthcare professional-patient relationship, and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding your health. Do not disregard professional medical advice or delay seeking it because of our Application. While you may decide to authorize others, including healthcare providers, to have access to your account information, the information stored in your account is not intended to be and should not be used for medical diagnosis or treatment. If you think you may have a medical emergency, call your doctor or 911 immediately. Service Provider does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned through our Application. Reliance on any information or communications received in connection with our Application is solely at your own risk. Service Provider is not permitted to engage in the practice of medicine.
10. Subscription Service
Certain portions of the Application may require you to sign up for a subscription in order to access them (“Subscription”). You acknowledge that by clicking on the “Subscribe” button you enter into an obligation to pay for the Subscription and a contract will be formed between you and us in relation to the Subscription ordered.
When you sign up for a Subscription, you will be charged a subscription fee, based on the type of Subscription you select and the length of your Subscription (the “Subscription Term”). The subscription fee for the Application (“Subscription Fee”) will be charged to you in advance as further described below.
We may add new services for additional fees and charges, or amend fees and charges for existing services, at any time, but we will notify you before any such change comes into effect.
Auto-Renewal for Subscriptions. Your Subscription will be automatically renewed at the end of each Subscription Term and your Payment Method (defined below) will be charged for the next Subscription Term. Service Provider may change the Subscription Fee upon notice to you, but such change will only take effect once your then-current Subscription Term has ended. If you do not wish to pay the new Subscription Fee, your only remedy will be to cancel your Subscription for the following Subscription Term, prior to the expiration of your then-current Subscription Term.
Cancellation; No Refunds. You may cancel your Subscription at any time via your Apple Account; however, there are no refunds for cancellation. For more information on how to cancel your Subscription via your Apple Account, see Apple’s FAQ. If you cancel before the end of your Subscription Term you will have access to your Subscription for the remainder of the Subscription Term. In the event that Service Provider suspends or terminates your account for your breach of these terms, you acknowledge and agree that you will receive no refund or exchange for any unused time on a Subscription.
Billing. We use Apple as a third-party payment processor (the “Payment Processor”) to bill you through a payment account linked to the Application (your “Billing Account”) for your Subscription Fees. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms. We are not responsible for error by the Payment Processor. By signing up for a Subscription, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for such Subscription in accordance with the applicable payment terms, and you authorize us, through the Payment Processor, to charge your chosen payment provider (for example, a credit or debit card you provide) (your “Payment Method”). You agree to make payment using that selected Payment Method. We reserve the right to correct any errors or mistakes that the Payment Processor makes even if it has already requested or received payment. If you do not pay us charges you owe us on time (including if any correct charge to your credit or debit card is not authorized), we may suspend or terminate your access to the Subscription.
Reaffirmation of Authorization. Your non-termination or continued use of a Subscription reaffirms that we are authorized to charge your Payment Method for the applicable Subscription Fees.
11. Updates and Modifications
The Service Provider reserves the right to update the Application as needed to improve functionality or security. You agree to accept all updates made available through your device’s operating system to maintain the Application’s functionality. The Service Provider may also discontinue the Application at any time without notice.
12. Changes to These Terms
These Terms and Conditions may be updated periodically. The Service Provider will notify users of changes by posting the updated Terms on this page. Continued use of the Application after updates constitutes acceptance of the new Terms.
13. Contact Information
For questions or support, contact Not So Serious Ventures LLC at hello@glucopal.com.
14. Miscellaneous
The failure of Service Provider to exercise or enforce any right conferred upon it hereunder shall not be deemed to be a waiver of any such right or operate to bar the exercise or performance thereof at any time or times thereafter. A waiver of any right hereunder at any given time shall not be deemed a waiver thereof for any other time.
If any provision of these Terms and Conditions is held to be illegal, invalid, or unenforceable by a court of competent jurisdiction, such terms shall be interpreted and enforced to the fullest extent permitted by law. The remaining portion of these Terms and Conditions not declared illegal, invalid or unenforceable shall, in any event, remain valid and effective while these Terms and Conditions are in force.
In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.8. Updates and Modifications
The Service Provider reserves the right to update the Application as needed to improve functionality or security. You agree to accept all updates made available through your device’s operating system to maintain the Application’s functionality. The Service Provider may also discontinue the Application at any time without notice.
Last Updated: September 26th, 2025
GlucoPal 